Shipping policy
🚚 Shipping Policy
Signature Cashew Nuts
Thank you for shopping with Signature Cashew Nuts. Please read our Shipping Policy carefully to understand how orders are processed and delivered.
📦 Order Processing
- All orders are processed within 1–5 business days after payment confirmation
- Orders placed on Sundays or public holidays will be processed on the next working day
- Once dispatched, tracking details will be shared via SMS / Email
🚛 Shipping & Delivery
- We deliver across India
- Delivery timelines typically range between 3–7 business days, depending on location
- Remote or rural areas may require additional delivery time
💰 Shipping Charges
- Shipping charges (if applicable) will be clearly displayed at checkout
- Any additional charges due to incorrect address or re-delivery will be borne by the customer
📍 Address Accuracy
Customers are responsible for providing:
- Correct delivery address
- Active mobile number
Signature Cashew Nuts is not responsible for delays or non-delivery due to incorrect or incomplete address details.
⏳ Delivery Delays
Delivery delays may occur due to:
- Courier partner issues
- Weather conditions
- Natural disasters
- Government restrictions
Such delays are beyond our control, and refunds or cancellations will not be provided for delayed deliveries.
📦 Damaged Packages
If your package arrives:
- Visibly damaged, or
- Opened at the time of delivery
Please do not accept the delivery and inform us immediately with photos.
❌ Non-Delivery / Failed Delivery
If delivery fails due to:
- Customer unavailability
- Incorrect address
-
Refusal to accept delivery
The order will not be eligible for refund.